Shipping policy
Shipping Policy — Finesse Studio
Last Updated: December 2025
Thank you for shopping with Finesse Studio. Please read our shipping policy carefully to understand how we process and deliver your orders.
Order Processing Time
All orders are processed within 2-5 business days after payment confirmation.
Processing time does not include weekends or public holidays.
Shipping Duration
Once processed, orders are shipped through trusted courier partners. Estimated delivery time is 5-12 days depending upon the cities.
Delivery timelines are estimates and may vary due to courier delays, weather or operational challenges.
Shipping Charges
Shipping charges (if applicable) will be displayed at checkout.
Free shipping offers may apply during promotional campaigns.
Order Tracking
Once your order is shipped, you will receive a tracking link via email or WhatsApp/SMS to monitor the status of your delivery.
Delivery Attempts
If the courier makes an attempt to deliver and the delivery fails due to:
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Customer not available
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Incorrect address details
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Phone not reachable
The order will be marked as RTO (Return to Origin) and no refund or replacement will be issued. A reshipping fee may apply if you request re-dispatch.
International Shipping
We currently ship only within India.
(International shipping coming soon.)
Delayed or Lost Packages
Finesse Studio is not responsible for shipping delays caused by:
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Courier logistics issues
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Strikes, lockdowns, weather, or natural events
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Incorrect address provided by the customer
We will assist in tracking the shipment, but refunds will not be issued for delays.
Damaged Package & Refunds
If the product arrives damaged, you are eligible for a refund only with an unedited opening video recorded from the moment the parcel is sealed.
Please refer to our Return & Refund Policy page for full details.
Change of Address
Address changes after dispatch are not possible.
Please double-check address details before placing the order.
Contact Us
For any shipping-related queries:
📩 Email: finessestudioin@gmail.com
📱 Instagram: @finessestudioofficial
Thank you for choosing Finesse Studio ✨