Terms of service

Terms of Service — Finesse Studio

Last Updated: December 2025

Welcome to Finesse Studio. These Terms of Service (“Terms”, “Agreement”) govern your access to and use of our website (www.thefinessestudio.com) and the purchase of our products. By accessing our website or making a purchase, you agree to be bound by these Terms.

If you do not agree to these Terms, please discontinue use of our website.

1. General Information

Finesse Studio operates an e-commerce platform offering 18K gold-plated, stainless steel jewellery. We reserve the right to update, change or replace any part of these Terms by posting updates on the website. It is your responsibility to check this page periodically.

2. Eligibility

By using our website, you confirm that:

You are at least 18 years old, or accessing under parental supervision.
You are legally able to enter into a binding contract.

3. Product Information

We aim to display product descriptions, images, colours, and pricing as accurately as possible. However:

Slight variations may occur due to screen display and handmade crafting.
Product availability and pricing may change at any time without notice.

4. Order Acceptance & Cancellation

We reserve the right to:

Refuse or cancel an order due to availability, pricing error, or suspected fraudulent activity.
Limit quantities purchased per person or household if necessary.

Once an order is placed, it cannot be cancelled, as products are processed immediately.

5. Pricing & Payments

All prices listed are in INR unless stated otherwise.
We accept online payments through secure third-party payment gateways. By submitting payment details, you confirm they are valid and authorized.

6. Shipping & Delivery

Shipping timelines are estimated and may vary due to courier delays or local conditions. Finesse Studio is not responsible for failed delivery attempts or delays caused by logistics partners.

7. Return & Refund Policy

We follow a No Return / No Exchange policy.
Refunds are only provided for damaged items with an unedited opening video, as mentioned in our dedicated Return & Refund Policy page.

8. Intellectual Property

All content on the website including logos, images, product descriptions, graphics, and text is the property of Finesse Studio and protected by copyright laws.
You may not reproduce, distribute, or modify any content without written permission.

9. Prohibited Activities

You agree not to:

Use the site for unlawful or fraudulent purposes.
Attempt to hack, interfere, or bypass security features.
Use automated tools such as bots without permission.

Violation of these terms may result in legal action.

10. Limitation of Liability

Finesse Studio is not liable for any:

Indirect, incidental, or consequential damages.
Loss due to misuse, incorrect handling, allergic reaction, or tarnish caused by chemicals or improper care.

All products should be used responsibly and cared for as per care instructions.